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FAQs

What is freeze drying?
Freeze drying is a low temperature dehydration process that involves freezing the product, lowering the pressure, then removing the ice by sublimation. In other words, all moisture content is removed from the item(s). Imagine Ice Cream crunching with each bite and then melting away.

Do you Deliver?
I offer Free, to your door delivery on orders over $25 to Saskatoon, Warman, Dalmeny, Martensville, Vonda, Aberdeen, Cudworth, Wakaw, as well as Humboldt and area.  Delivery will happen within 7 days of ordering and must be to a residential address - no apartments or P.O. Boxes.  Delivery to your door is $5 on orders under $25.

I offer standard shipping with Canada Post - it is an additional $20 and FREE on orders over $75.

When Does My Order Ship?
Orders ship out within 7 business days from the date of purchase and arrive within the time frame given by Canada Post.  If you selected Free Delivery, your order will be delivered to your door within 7 business days from the date of purchase.

How Do I Store My Treats?
Because  the moisture has been removed from each item, and treats are packaged in an air-tight bag, your treats are fine to be kept right on the counter (out of sunlight!) for easy access, or in the pantry for a more secret storing location. The shelf life of properly stored, un-opened freeze dried items is 20+ years - tuck a pack away to enjoy in the years to come!

Do You Accept Returns?
Due to the nature of the products, I am unable to accept returns.  All sales are final.  

If you require assistance, please contact me.

Disclaimer

  • We are in no way affiliated with, have a sponsorship association or represent any of the candy manufacturers listed on our site.

  • The Trademark on these candies are exclusive to each manufacture and IS NOT owned or claim to be owned by RuZo Treats.

  • We do use authentic name-brand candies, however, once these candies are freeze dried the texture and sometimes the taste does change.

  • We DO NOT sell our products on any other eCommerce platform (i.e. Etsy, Amazon, Shopify, etc.). 

  • We are NOT affiliated with or associated with any other freeze dried companies.

  • We DO NOT use any other name when selling our products.

  • While we work to ensure that product information is correct, on occasion manufacturers may alter their ingredient lists.

  • Actual product packaging and materials may contain more and/or different information than that shown on our Web site.

  • We recommend that you do not solely rely on the information presented and that you always read and follow labels, warnings, and directions before using or consuming a product. This product may not be right for you. For additional information about a product, please contact the manufacturer.

  • www.ruzotreats.ca assumes no liability for inaccuracies or misstatements about products.  

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